Terms of service
Effective date: August 12, 2026. These Terms of Service (“Terms”) govern your use of SopBull at www.sopbull.com and related app pages (the “Service”). By creating an account, buying credits, or using the Service, you agree to these Terms.
1. Who we are and what SopBull is
SopBull is a digital product that publishes project case write-ups, lets you unlock full case content with credits, and lets you run a “validate idea” check against the same standards we use on the case wall. The Service is aimed at independent builders, freelancers, and small teams.
2. Not advice
Case content, scores, grades, verdicts, and validate-idea results are for your own research and discussion. They are not investment advice, legal advice, tax advice, or a promise that a project will succeed. You decide what to build and how to spend your time and money.
3. Accounts
You may sign up with email and password, or with Google if that option is enabled on the site. You must provide accurate account details and keep your login safe. You are responsible for activity under your account. If you believe someone else is using your account, email us at [email protected].
4. Acceptable use
Use the Service lawfully. Do not try to break or overload the product, scrape content in a way that harms the Service, bypass paywalls or credit checks, abuse payment or refund processes, or submit content that is illegal or clearly meant to attack others. We may suspend or close accounts that break these rules.
5. Case content and unlocking
Some case pages show a teaser for free. Full chapters may require credits. When you unlock a case, we deduct the stated credit amount from your balance and keep a record of that unlock on your account. Unlocked access stays with that account unless we have to revoke it for abuse, chargebacks, or legal reasons.
6. Credits
Credits are a digital balance used inside SopBull (for example to unlock cases or run validate idea). They are not cash, have no cash value outside the Service, and cannot be transferred between accounts. New accounts may receive a signup credit bonus as shown at registration. Purchased credit packs are one-time digital goods, not a subscription. We currently do not set an expiry date on credits; if that changes for unused purchased credits, we will post notice on the site.
7. Validate idea
When you submit an idea, we charge the listed credit cost (if any), store the job and result on your account, and may send your input to a third-party language-model provider so we can generate the report. Results can be wrong, incomplete, or out of date. Validation drafts are not published to the public case wall unless you later ask us to and we agree. If a run fails after we charged credits, we try to refund those credits to your balance where our system supports it.
8. Payments (Creem)
Paid credit packs are processed by Creem as Merchant of Record. Creem handles checkout, invoices, and card processing under its own terms and privacy policy. We do not store full card numbers. Prices are shown at checkout. Taxes or fees may apply as Creem or the law requires.
9. Refunds
(a) Credits already spent on unlocks, validate idea, or other deductions are generally not refundable. (b) Within 14 days of purchase, if the pack’s credits are still unused, you may email [email protected] for a manual refund review. Include your order ID or payment proof and the email on your account. (c) Duplicate charges, payment taken but credits not added, or faults on our side that block normal use will be refunded or re-credited after we verify. (d) Where the law requires a different outcome (including false or material misdescription), we follow that law and applicable Creem / card-network rules. We do not refund spent credits because you disliked a case or changed your mind. Please contact us before filing a chargeback; unresolved chargebacks may lead to restricted access.
10. Digital content and cooling-off (where it applies)
Credit packs are digital content. Delivery starts when payment succeeds and credits are added to your account. In the purchase flow we ask you to confirm that you want immediate delivery. Where a cooling-off or withdrawal right would otherwise apply, that confirmation means you request early delivery and may lose that right once credits are credited — without cutting off the refund paths in section 9(c)–(d) or other rights the law does not let you waive.
11. Intellectual property
SopBull’s site design, branding, and case write-ups are owned by us or our licensors. You may read and use unlocked content for your personal or internal business research. You may not republish case write-ups as your own product, resell our content, or copy large portions for public distribution without permission. Ideas you type into validate idea stay yours; we only use them to run the Service as described in the Privacy Policy.
12. Availability and changes
We aim to keep the Service running, but we do not guarantee uninterrupted access. Features, credit prices, unlock costs, and case availability can change. We may update these Terms; the effective date above will change when we do. Continued use after an update means you accept the revised Terms for later use. If a change is material and you have a paid unused credit balance, we will try to give reasonable notice on the site or by email when we can.
13. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim warranties that the Service will meet your goals, be error-free, or that any case or validation result is complete or correct. Third-party tools (including payment and model providers) have their own limits.
14. Limitation of liability
To the fullest extent allowed by law, SopBull is not liable for indirect, incidental, special, consequential, or lost-profit damages, or for decisions you make based on cases or validation results. Our total liability for a claim about the Service is limited to the amount you paid us for credits in the three months before the claim (or, if you paid nothing, zero). Nothing in these Terms limits liability that the law does not allow us to limit (for example, certain rights for consumers in your country).
15. Termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we shut down the product. If we permanently discontinue the paid Service while you still hold unused purchased credits, contact [email protected] and we will work out a fair residual refund or transfer consistent with section 9 and applicable law.
16. Contact and other terms
Questions about these Terms or refunds: [email protected]. Payments also remain subject to Creem’s merchant terms. If a court finds one part of these Terms unenforceable, the rest still applies. These Terms are the agreement between you and SopBull for the Service, together with the Privacy Policy and any checkout confirmations you accept when buying credits.